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Crashed and it wasn't your fault?

If another road user caused your accident, the costs should not be landing on you. Find out in about 60 seconds what you may be able to recover.

Learn how the claim process works
Crashed and it wasn't your fault? — illustrative photo showing a rider and their bike after an incident

A non-fault accident means someone else caused the crash. That single fact changes what you may be entitled to, and who should ultimately pay for it. Riders in this position can often recover the cost of repairs, an injury settlement, lost earnings and a replacement bike while theirs is off the road, with the costs pursued through the other side rather than out of your own pocket. The catch is that most riders never find out, because they phone their own insurer first and the process quietly starts costing them money.

Ready to claim? . You can also see what you could recover or explore our motorcycle replacement bike service to stay mobile while your case progresses.

What you could recover

Elements of a claim

The specialists we connect you with can pursue various aspects of your claim.

Replacement Vehicle

Arrangements evaluated based on need

Legal Representation

Regulated specialist solicitors

No Win, No Fee

Conditional fee agreements available

Injury Assessment

Medical reports to support the claim

Property Damage

Including gear and accessories

Financial Losses

Review of lost earnings or expenses

The process

Three steps to get connected

A straightforward way to find out if you can pursue a claim.

01

Tell us what happened

Submit a 60-second enquiry online or over the phone. We assess the details to see if we can connect you with our partners.

02

Replacement bike options

If the accident wasn't your fault, specialists can often arrange a suitable replacement motorcycle.

03

Partners pursue the claim

You ride. The regulated specialist solicitors we connect you to deal with the insurers on your behalf.

Common Scenarios

Specialist firms have experience reviewing various circumstances.

A driver pulled out on you

The most common non-fault crash there is. They looked, they did not see you, and you had nowhere to go. Liability in these cases is often relatively clear.

Rear-ended at a junction or in traffic

You stopped, they did not. Being hit from behind is one of the more straightforward liability positions a rider can be in.

A vehicle changed lanes into you

Blind-spot collisions on dual carriageways and motorways, where a driver moved across without checking.

Someone opened a door on you

Being doored while filtering or passing parked cars. The person opening the door generally carries responsibility for looking first.

Replacement bike options

If the accident wasn't your fault, specialists can often arrange an appropriate replacement bike to assist with your mobility while the claim progresses.

Explore our replacement bike service
A replacement motorcycle ready for delivery to a rider
Common questions

Questions riders ask

Answers to common queries regarding the claims process.

Broadly, it means another party was wholly or mainly responsible for the crash. You do not need to prove that yourself before enquiring, and you do not need a police report or an admission from the other side. The regulated specialists we connect you with assess liability as part of their initial review.

It may not. Where another party is held responsible and their insurer meets the costs, riders often protect their no-claims position, but this depends on your policy wording and how the claim is handled. It is worth checking before you contact your own insurer, because that call can start a process that is hard to reverse.

Not necessarily. Where liability rests with the other side, their insurer may be responsible for the costs rather than you paying an excess and reclaiming it later. The specialists will explain how this applies to your circumstances.

Disputed liability is common and does not automatically end a claim. Dashcam footage, witness details, vehicle damage patterns and road markings are all used to establish what happened. A specialist will tell you honestly how strong the position looks.

Sooner is generally better. Evidence such as CCTV is often overwritten within weeks, and witnesses forget detail. There is also a time limit on claims, which is usually three years from the date of the accident in England and Wales, though there are exceptions.

Related Topics

Motorbike Claims

Big bikes mean heavy impacts. If a driver knocked you off and it wasn't your fault, we connect you with specialists who know how to build a rock-solid claim.

Read about motorbike claims claims

Replacement Bike Service

Don't let a bad driver leave you stranded. If you weren't at fault, specialists can often deliver a replacement bike straight to your door.

Read about replacement bike service claims

No Win No Fee

You shouldn't have to gamble your savings to get justice. We connect you with legal experts who take the financial risk out of claiming.

Read about no win no fee claims

Start your enquiry

Crashed your bike? We can connect you with specialists.

If the accident wasn't your fault, join the riders who've been connected to legal partners and explored their options for replacement bikes and compensation.

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